Returns & Exchanges
SUQQU is committed to your satisfaction, allowing returns of unused and unopened beauty products within 30 days of purchase. Due to hygiene standards, items must be in their original packaging to ensure a full refund or exchange.
Initiate Your Request
Contact our dedicated customer support team with your order number and the reason for return to receive a Return Authorization Code.
Prepare Your Package
Carefully pack the items in their original box, ensuring all protective seals and applicators are intact to prevent damage during transit.
Ship the Items
Affix the provided return label to your parcel and drop it off at any authorized courier location; we recommend obtaining a tracking receipt.
Quality Inspection & Refund
Once our beauty experts verify the condition of the returned products, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing